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Draft, pending legal review. This document is a working draft and is not yet in effect. Last updated October 5, 2026.

Paperbeam, Inc.

Terms of Service

Last updated · Draft
The plain version: you own your data, we write your paper from it, you pay per company rather than per seat, and you should read the paper with the same judgment you’d bring to any newspaper.

1. Agreement

These Terms of Service (the “Terms”) are an agreement between Paperbeam, Inc. (“Paperbeam”, “we”, “us”) and the company or organization that creates a workspace (“Customer”, “you”). The individual accepting these Terms confirms they have authority to bind the Customer. If you have signed an order form or master agreement with us, that document controls where it conflicts with these Terms.

2. The service

Paperbeam connects to the tools you authorize (“Sources”), reads content from them, and produces an internal company newspaper (“Editions”) delivered by email, Slack, Microsoft Teams or the web, with optional audio and a searchable archive (together, the “Service”). We may improve and change the Service over time; we will not materially reduce the core functionality of a paid plan during a paid term.

3. Free trial

  • You can sign up and generate a preview edition without a payment card. Preview editions are shown in the app only and are not delivered company-wide.
  • Your first 10 editions are free. A payment card is required when you choose to go live and start delivering editions to your team.
  • The trial ends when your 10th company edition is delivered, or 30 days after you go live, whichever comes first. Department editions do not count toward the 10.
  • When the trial ends, your subscription converts to the paid plan you selected and your card is charged automatically. We remind you before that happens. Cancel any time before the trial ends and you will not be charged.
  • One trial per company domain and payment method.

4. Fees and payment

Fees are charged per company workspace, by reader band, never per seat, as shown on our pricing page or your order form. Subscriptions renew automatically for successive terms of the same length unless cancelled. Fees are payable in advance, are non-refundable except where these Terms or law say otherwise, and exclude taxes, which you are responsible for. If your active readership moves into a higher band, we will notify you before any change in price takes effect at your next renewal. If payment fails, we may suspend delivery after notice and a reasonable grace period.

5. Your data

You own your data. “Customer Data” means content we access from your Sources and anything you or your users submit, and the Editions generated from it. You grant us a limited license to process Customer Data solely to provide, secure and support the Service for you. We process Customer Data as your processor under our Data Processing Addendum.

  • We do not sell Customer Data.
  • We do not use Customer Data to train AI models, ours or anyone else’s.
  • You are responsible for having the rights and consents needed to connect your Sources and share Editions with your readers.

6. Acceptable use

You agree not to, and not to let anyone else:

  • use the Service to surveil, harass or discriminate against individuals;
  • connect Sources you are not authorized to access, or process special-category data without a lawful basis;
  • attempt to access another customer’s workspace, or probe or disrupt the Service (good-faith security research reported to security@paperbeam.ai is welcome);
  • reverse engineer the Service, or resell it without our written permission;
  • use the Service in violation of law or of the terms of the Sources you connect.

7. AI-generated content

Editions are written with the help of AI models. We verify numbers by computation, check quotes against their sources and attach citations, but AI output can still be incomplete or wrong. Review Editions before relying on them for decisions about people, money, legal matters or anything else important. Editions reflect the data in your Sources and are not professional advice. Our approval workflow lets you review every Edition before delivery; using it is your choice.

8. Our intellectual property

We own the Service, our templates, software and brand. You may use the Service and share Editions within your organization during your subscription. Feedback you give us may be used without obligation to you.

9. Confidentiality and security

Each party will protect the other’s confidential information with at least reasonable care. We maintain the technical and organizational measures described on our security page and in the DPA.

10. Term, cancellation and termination

  • You can cancel at any time in your billing settings. Cancellation takes effect at the end of the current term.
  • Either party may terminate for material breach not cured within 30 days of written notice.
  • We may suspend the Service immediately if your use poses a security risk or violates Section 6.
  • After cancellation, delivery stops after the current edition. Your archive remains readable for 30 days, then available for export, and is then deleted in line with our retention policy and the DPA.

11. Warranties and disclaimers

We will provide the Service in a professional manner consistent with its documentation. Except as stated in these Terms, the Service is provided “as is”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.

12. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits or revenue. Each party’s total liability arising out of these Terms is limited to the fees paid or payable by Customer in the 12 months before the event giving rise to the claim. These limits do not apply to a party’s indemnification obligations, breach of confidentiality, or Customer’s payment obligations.

13. Indemnification

We will defend you against third-party claims that the Service infringes their intellectual property. You will defend us against third-party claims arising from Customer Data or your breach of Section 6.

14. General

We may update these Terms with at least 30 days’ notice for material changes. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Neither party may assign these Terms without consent, except in a merger or sale of substantially all assets. If any provision is unenforceable, the rest remains in effect.

15. Contact

Questions about these Terms: legal@paperbeam.ai.