FAQ
Answers to the questions we hear most about Paperbeam.
Can the paper make things up?
Every story must cite evidence from your sources. Numbers are computed by code, quotes are checked word for word, and a second model checks each paragraph against its evidence. Stories that fail are rewritten or removed. See How editions are written.
Do you train AI models on our data?
No. We use model providers under terms that prohibit training on API data, and we never train on your data. See AI and your data.
How long does setup take?
About ten minutes to a preview edition. See Getting started.
What does the trial cost?
Nothing. The preview needs no card, and your first 10 delivered editions are free. Billing starts after edition 10 or day 30, whichever comes first. See Billing and plans.
Is pricing per seat?
No. Pricing is per company by reader band (up to 50, 250, 1,000 or unlimited readers).
What if our tool isn't in the catalog?
Use a custom MCP server or the webhook ingest API (Growth and up), or forward news to the tip line.
Can we keep certain topics out of the paper?
Yes. Exclusion rules drop channels, people or topics before any model sees them, and the never-mention list removes any story that mentions a listed term.
Can someone review the paper before it goes out?
Yes. See The Galley and approvals.
What happens on a quiet day?
The paper says so. A quiet edition leads with the numbers and team news rather than padding with filler.
What if an edition is late?
Editions more than 30 minutes late are credited automatically under our on-time guarantee.
Who can read our paper?
Only the people you send it to. The web edition requires sign-in as a member of your workspace and is never public or indexed.
Can we have separate papers for Sales or Engineering?
Yes. Department editions (Growth and up) have their own audience, sources, schedule, sections and approvers.
How do we leave?
Cancel in the billing portal. Export your archive as JSON at any time, and delete the workspace to remove your data. See Security and data.
Still stuck? Email support@paperbeam.ai.