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Follow-ups

Questions earlier stories left open: how the paper files them, comes back with “What happened next” stories, and marks them answered. Snooze, dismiss and edit them.

Some stories leave things open: a deal in negotiation, a renewal under discussion, a customer who raised concerns on a call. Follow-ups keeps those open questions and makes sure the paper comes back to them.

How questions get filed

  • By the paper. After each published issue, stories about unsettled things become a dated question, for example “Harbor Freightworks: did the deal close?” due in two weeks, with the company it’s about. The paper never files the same question twice: if one is already open for the same company and the same thing (or with similar wording), it skips it.
  • By you. Add any question with the companies, people or deals it’s about. We suggest those names from your question; add or remove them as chips. The paper matches them against later news.
  • Your first paper. A preview never adds to the ledger. Instead, onboarding shows the questions it would file (“Questions we’ll keep asking”); your first live paper files its own.

What happens on the due date

From its due date, a question shapes the next paper: news about the same names gets priority, and the best story about them runs as a FOLLOW-UP (“What happened next”), with a line linking back to the original story: Earlier: <headline> (date). The story is written from that day’s records like any other: quotes are verbatim and numbers come from your sources. If there’s no news, there’s no story; the paper never speculates.

When a question counts as answered

Mentioning the company again isn’t an answer. A question is marked answered only when a later story reports the outcome it asks about: a win or a loss answers “did the deal close?”, a churn or an expansion answers “did they stay?”. For questions you added, the story must be about the same names and address what you asked. With AI models on, a checker confirms it and points at the sentence that answers it. The ledger links to that story. A story that only returns to the subject is noted (“came up again”) and the question stays open.

Managing questions

Open a question to see its original story, edit the wording, names or due date, snooze it (1 day, 1 week or until a date), mark it answered with the story that answered it, or dismiss it with a reason. Select several to snooze, dismiss or reopen them together. Questions nobody answered expire three weeks after they were due; reopen any of them to keep asking. All dates follow your paper’s time zone.

StatusMeaning
OpenFiled and waiting for its due date.
DueIts due date has come: the next paper looks for what happened next.
SnoozedPut off until a date you picked; it becomes due again then.
AnsweredA story reported the outcome (or an editor marked it), with a link to that story.
DismissedNo longer worth asking, with the reason you gave.
ExpiredThree weeks past due with no answer. Reopen it to keep asking.

The weekly Publisher report lists the questions due that week.